Digital Portal for quotation management and logistics coordination

Procuring logistics services often involves manual processes, endless email exchanges, and limited traceability—factors that complicate decision-making. Our client, an international company with complex operations, needed to streamline and control the entire procurement and coordination cycle with their logistics providers. 

THE CHALLENGE

The main issue was fragmentation: multiple providers, non-standardised quotation processes, and a considerable amount of time spent on administrative tasks. The lack of visibility and comparable data made it difficult to ensure the best option for each shipment in terms of cost, conditions and lead times. 

THE SOLUTION: A TAILOR-MADE DIGITAL PORTAL 

At Kaleido Tech, we designed and developed a comprehensive digital portal for quotation management and operational coordination that:

• Centralizes the publication of shipment requests within a single system. 

• Receives and compares offers from validated providers in real time, enabling selection of the best alternative based on cost, lead time and conditions.

• Manages the full operational workflow, including warehouse slot booking, automated communications and real-time traceability.

THE IMPACT

Thanks to this solution, our client transformed logistics management into an agile, fully digital and data-driven process:

• Reduction in manual tasks and operational costs.

• Control and visibility across the entire procurement and shipment-execution cycle.

• Faster, more informed decision-making, supported by objective and transparent criteria.

• End-to-end traceability and advanced analytics, built from the historical record of quotations, response times and provider performance.

A SUSTAINED COMPETITIVE ADVANTAGE 

Beyond immediate efficiency gains, the platform has become a source of operational intelligence, enabling the client to identify trends, strengthen supplier relationships and anticipate potential issues. A tool that drives not only cost optimisation, but also service quality and end-customer satisfaction.